Shipping Policy

Processing Time

All altered cards are custom, hand-painted items. Processing time varies based on the complexity of the alter and current commission volume. Estimated turnaround times will be communicated before work begins and do not include shipping time.

Once your order is complete, you will receive a shipping confirmation with tracking information (when applicable).

Shipping From the Artist to You

Finished cards are shipped securely in protective sleeves and rigid packaging to minimize damage during transit.

• Domestic Shipping (U.S.): 2–5 business days

• International Shipping: Delivery times vary by destination and customs processing

Shipping costs are calculated at checkout or quoted during commission approval.

Shipping Cards to the Artist

If you are sending your own card to be altered:

• You are responsible for safely packaging and shipping your card to me.

• I strongly recommend using tracked and insured shipping.

• I am not responsible for cards lost or damaged in transit to me.

Please do not send cards without prior approval or commission confirmation.

Insurance & Lost Packages

• Insurance is optional but highly recommended for high-value cards.

• Once a package is marked as delivered by the carrier, responsibility transfers to the recipient.

• I am not responsible for delays, loss, or damage caused by postal services or customs.

International Orders & Customs

International customers are responsible for:

• Customs fees

• Import taxes

• Duties or VAT

These fees are not included in the item price or shipping cost.

Incorrect Address

Please ensure your shipping address is correct before completing your order. I am not responsible for packages sent to an incorrect address provided by the customer.